At Aquarina Kitchen and Bath, we strive to provide you with the fastest, safest, and most reliable delivery service possible. Below, you’ll find important details regarding our shipping process.
1. Shipping Details
- We carefully select shipping options to ensure timely and secure delivery of your order.
- Deliveries typically do not occur on weekends (Saturday & Sunday).
- We do not ship to P.O. Boxes.
- A shipping surcharge applies to remote areas. You will be notified of any additional charges before your order is shipped.
2. Need a Product Urgently?
If you require an item immediately, please contact us to check the availability of in-stock products.
3. Free Local Delivery Greater Toronto Area (GTA)
- Once your order is processed and confirmed, you will receive an email with shipping details.
- We offer free curbside or garage delivery for local orders within the Greater Toronto Area (GTA) and surrounding areas.
4. Shipping for Large or Fragile Items Outside the Free Local Delivery Zone
- If your order is outside our free local delivery area, shipping charges will be calculated after your order is placed. You will be contacted by email with the shipping quote, and your order will only be processed once the shipping cost is approved and paid.
- If payment is not received, the order will be automatically canceled and a refund will be issued.
- Deliveries to remote locations may incur an additional charge.
The following products are considered large or oversized items and may require special handling and shipping:
- Toilets (including wall-hung and one-piece units)
- Bathtubs (alcove, drop-in, and built-in)
- Freestanding Tubs
- Bathroom Vanities
- Ceramic and Granite Sinks
- Stone Sinks
If you would like to know the shipping cost before placing your order, please contact us at [email protected]
5. Free shipping on orders over $150 (Light items only).
- Orders over $150 ( light items)Â qualify for free shipping to whole Canada.
- To keep costs low and pricing transparent, we offer free shipping on eligible items, while select oversized products (such as vanities, toilets, and bathtubs) are subject to a per-item shipping fee.
- You will be informed of any applicable shipping charges once your order has been dispatched.
Alternatively, feel free to contact us before placing your order to inquire about the shipping cost.
6. Important Notes
- Aquarina Kitchen and Bath is not responsible for shipping delays beyond our control.
- We are not liable for any plumbing or installation charges, errors, or damages related to installation.
- All items are covered exclusively under the manufacturer’s warranty, as per their specified terms and conditions.
For any further inquiries regarding shipping, feel free to contact us.